(Yes I did, however you had all night to complete checks and ask for id not just upon withdrawl request which goes against cabling commission) Gambling commission states they are not allowed to confiscate a players funds due to lack of id. Sure! I then asked for complaints email to be told by 'evelyn' there were no such email, refused to put in a complaint and just stated over and over I agreed to the terms and conditions. Joined = fine Played = fine Wagered bonus = fine Withdraw = account locked Then to be told I agreed to the terms and conditions which allow them to keep my funds until I provide id. I am actively looking to get a regulatory action review taken against mecca. For those that have been robbed like myself please look into gambling commission.